Category: Customer Support
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What is a Business-to-Business (B2B) Contract in the UK?
If you own or manage a business, you likely have come across a business-to-business contract, commonly called a B2B contract. B2B contracts differ significantly from business-to-consumer (B2C) contracts. This article will define B2B contracts and consider the key differences between B2B and B2C contracts. Defining B2B Contracts Business-to-business (B2B) contracts are agreements between two parties…
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Conversational Shopping: In the driver’s seat in Ecommerce
Isn’t it wonderful to buy with the help of shopping personal assistant just like the way we shop at a brick and mortar store? We have been experienced while shopping online that modern day ecommerce websites use chat bots to interact with customers. Implementing conversational commerce platform is vital so as to get exponential increment…